{
  "schemaVersion": "job-description-template-example/v1",
  "templateVersion": "1.0.0",
  "canonicalSchemaId": "folio-hr-job-description-template/v1",
  "attribution": {
    "accessedAt": "2026-08-03",
    "databaseRelease": "30.3",
    "licenseName": "Creative Commons Attribution 4.0 International",
    "licenseUrl": "https://creativecommons.org/licenses/by/4.0/",
    "notice": "Folio HR adapted selected occupational concepts from O*NET OnLine and O*NET Database 30.3, sponsored by USDOL/ETA. O*NET® is a USDOL/ETA trademark. These adaptations are not approved, endorsed, or tested by USDOL/ETA."
  },
  "synthetic": true,
  "sourceIds": [
    "onet-example-occupation"
  ],
  "notice": "Fictional example for format testing only. It describes no real employer, worker, or open role.",
  "occupationReference": {
    "code": "43-4051.00",
    "name": "Customer Service Representatives",
    "sourceId": "onet-example-occupation"
  },
  "values": {
    "job-title": "Customer Support Operations Coordinator (synthetic)",
    "onet-occupation-reference": "43-4051.00 Customer Service Representatives — research reference only",
    "role-purpose": "Coordinate customer inquiries and service records for a fictional B2B services team.",
    "reports-to": "Customer Operations Manager (synthetic)",
    "core-duties": [
      "Respond to routine customer questions by email and phone.",
      "Maintain interaction records and check resolution status.",
      "Route unresolved cases to the appropriate fictional team."
    ],
    "required-skills": [
      "Active listening",
      "Speaking",
      "Reading comprehension",
      "Critical thinking",
      "Writing"
    ],
    "knowledge-and-abilities": "Customer service knowledge and clear oral comprehension; employer verification required.",
    "experience-and-training": "Employer to define the minimum preparation and accepted equivalents.",
    "tools-and-technology": "CRM, email, and telephone systems; specific products are employer-defined.",
    "work-context": "Frequent email and phone contact, daily interaction with customers, and accuracy under time pressure.",
    "location-schedule-travel": "Hybrid, Monday through Friday, with occasional local travel (fictional).",
    "essential-functions": "Employer and qualified local review required.",
    "physical-requirements": "Employer and qualified local review required.",
    "pay-range-and-benefits": "Not supplied in this synthetic example.",
    "equal-opportunity-and-accommodations": "Employer-approved, jurisdiction-appropriate language required.",
    "review-notes-and-approvals": "Confirm duties with the role owner and complete HR and legal review as applicable."
  }
}